“My Customers Don’t Like Voicemail – They Want To Speak To a Real Person”

Lorna Noakes

1. I worry about losing business … hardly anyone leaves a message these days.

2. It makes me sound unprofessional – its not the image I’ve worked so hard to achieve.

3. I’m embarrassed that my answer machine is the ‘voice’ of my business.

4. My calls can be critical, I can’t rely on voicemail.

5. It creates uncertainty in my customer’s mind that their message will not be dealt with (timely manner).

6. I know that people get really stressed and frustrated because they cant speak to us.

Never miss a call again! Contact us at Verbatim, the Phone Answering Service on 0845 118 0024 or by completing the form here