Fault Logging
Sheena Hutchins
With our call answering service for fault logging, complaint handling or feedback collection, you will…
- provide first-class customer service
- offer a professional call logging system with no impact on current staff
- answer every call quickly and helpfully – no more missed calls
- build an accurate database of faults, complaints or feedback
- save a great deal of time in time and resources.
…and all for a fraction of the cost of building or resourcing your own system.
What do I get?
- calls answered in your company name
- data we have collected for you sent immediately or at your preferred time of day
- data entered direct onto your website
- data copied to your colleagues
- end of day reports of messages and data
- out of hours voicemail – messages will be sent to you by e-mail.
- access to Verbatim Online to view the data we have collected for you and call statistics, and to administer your account.
- as many 0845 phone number (s) as you need – at less cost than BT.
Never miss a call again! Contact us at Verbatim, the Phone Answering Service on 0845 118 0024 or by completing the form here
